TERMS & CONDITIONS

Invitations

  1. A sample (if required), will be provided at a cost of $10.00. This payment will be deducted from your order total once it has been placed.
  2. Once sample has been proofed by Bride & Groom and confirmation received, orders will be started. Please allow up to 3 weeks for completion of stationery after deposit has been paid.
  3. No orders will be started until a deposit equal to 50% of the purchase price has been received.
  4. Payments options are EFTPOS, cash or direct deposit.
  5. All monies paid are non-refundable.
  6. All designs remain the property of Personalised Wedding Stationery.

Hire

  1. Bookings
    Tentative bookings are valid for 7 days only.
  2. Deposit
    A deposit of 25% (non-refundable) is required to secure your booking. Once the deposit has been received your decorations &/or party hire is confirmed.
  3. Balance
    All payments must be finalised 28 days prior to event, without exception. (January weddings final payments due 45 days prior to event). If any amounts remain outstanding after this time, booking will be cancelled without refund.
  4. Security Bond
    If required for any hire booking & is calculated on the final charge. This will be refunded upon return of goods as long as goods are in order without breakages or loss or damage to the goods.
  5. Cancellation
    In the event of a booking being cancelled, notice in writing must be forwarded to the office. If booking is cancelled within 28 days of the event, no refunds will be given. Quantities booked cannot be reduced within 28 days of event.
  6. Event Set-up fees (if set-up required)
    Set up venue fees are charged at $400.00. This cost includes set-up of all hired items.
  7. Terms of Payment
    Payments can be made by cash, EFTPOS, credit card or direct deposit.
  8. Return of Goods
    All items must be returned within 24hrs of function, unless prior arrangement has been made. (Goods hired on Saturdays will need to be returned on the following Monday).
  9. Pick Up & Delivery
    Goods can be collected up to 2 days prior to event. Delivery will be charged at $20 within Launceston and surrounding suburbs, outside this area at a rate discussed at time of booking.
  10. Damaged, Unaccounted & Non-Returned Items
    All goods hired by client must be returned in full, undamaged & accounted for. The client who confirmed the booking is responsible for any damaged or missing items. The cost of replacement is calculated on replacement value. Should the value be greater that the security deposit an invoice for charges will be issued and will become payable within 7 days.
  11. Unpaid Monies
    Any amount outstanding after wedding date will be immediately forwarded to Tas. Collection Services. A $20.00 administration levy will be added along with any collection agency fees.